Terms & Conditions
Last updated: 27 September 2026
These terms apply when you use this website and when you order a website package from us. Please read them before you accept a quote. They do not take away any right you have under the Consumer Protection Act, 2008 (CPA) or the Electronic Communications and Transactions Act, 2002 (ECT Act).
1. Who we are
| Full name and legal status | Andritha Online (Pty) Ltd, a private company |
|---|---|
| Registration number | 2026/735468/07 |
| Directors | Andrew Junior Chukwuka Njiokwuemegi and Anitha Zothile Nonene |
| Registered office and address for legal notices | 25 Hugo Street, Goodwood, Cape Town, 7460, South Africa |
| Contact | info@andrithaonline.com · 079 701 3542 · www.andrithaonline.com |
| VAT | We are not registered for VAT. Our prices do not include VAT, and we do not charge it. |
| Codes and bodies | We do not belong to a self-regulatory body, subscribe to a code of conduct, or use an alternative dispute-resolution scheme. |
2. How a website package works
- Quote. You ask for a quote on this website, by email or on WhatsApp. Package prices shown on the website are starting prices: in rand in South Africa and the SADC region, and in US dollars elsewhere. The price that applies to you is the one in your written quote.
- Preview. We design and build your website before you pay anything, and send you a link to a live preview. There is no deposit.
- Your decision. If you do not want the website, tell us and you owe nothing. If you do, you accept the quote and pay the once-off price. We make reasonable changes to the preview before you approve it; work beyond what was quoted is quoted separately first.
- Payment. We invoice you when you approve the website. Payment is by EFT into the bank account shown on your invoice, and is due before we launch the site.
- Launch and handover. We put the website live on your domain and hand it over to you.
Timescales such as "about 24 hours" are honest estimates. They depend on how quickly we receive your content and approval, and they are not guarantees.
3. Who owns what
Once you have paid in full, the website we built for you is yours: the design, the pages and the content we wrote for you. Your domain name should be registered in your name or your company's name, and we will never hold it back from you. Images, fonts and other third-party items we use are licensed under their owners' terms, which travel with the site.
Until you have paid, the preview remains ours. If you decline it, we may show the design in our portfolio as a concept demo, clearly labelled as one. If you would rather we did not, tell us and we will take it down.
4. Your content and your responsibilities
You confirm that you have the right to use the logos, text, photos and other material you give us, and that the information about your business is accurate. Your website's own legal obligations, such as its privacy policy, are yours; we are happy to help you put them in place.
5. Hosting and care
Hosting and ongoing care are optional. If you choose them, the monthly fee and what it covers are set out in your quote. You can move your website to another provider at any time; it is your site either way.
6. Apps, CRM systems and custom software
These start with a paid discovery session and a fixed written scope. The separate written agreement for that project applies, and it takes precedence over these terms where they differ.
7. Cancelling
You can decline a preview without paying anything, as described above. If you are a consumer and section 44 of the ECT Act gives you a cooling-off right, you may cancel within seven days of the agreement, except where the Act excludes it, for example for services that began with your consent before the seven days ended. Your rights under the CPA are not affected.
8. If something is wrong
If the website we deliver does not match what you approved, or does not work as it should, tell us as soon as you notice. We will fix it at no charge. Where the law entitles you to a refund, we will refund the relevant amount.
9. Using this website
Our articles and guides are general information, not professional advice for your situation. Prices and other answers given by Andi, our AI assistant, or by the instant-quote tool are estimates until we confirm them in a written quote. We aim to keep this website accurate and available, but we cannot promise that it will always be error-free or online.
10. Liability
As far as the law allows, we are not liable for indirect or consequential losses, such as lost profits, and our total liability for a service is limited to the amount you paid us for it. Nothing in these terms limits our liability where the law, including the CPA, does not allow it to be limited, or for gross negligence or fraud.
11. Privacy
Our Privacy Policy explains how we handle personal information.
12. Law and disputes
These terms are governed by the law of South Africa. If you have a complaint, contact us first and we will try to resolve it quickly. If we cannot, either of us may take the matter to a court of competent jurisdiction in South Africa, and you keep any right to approach the National Consumer Commission or another regulator.
13. Changes
We may update these terms and will show the new date at the top of this page. The terms that applied when you accepted your quote continue to apply to that project.